Beyond the Demo: Connectors ≠ Workflows
- Ian Chard

- May 2, 2025
- 3 min read
Updated: May 9, 2025
If the next “game‑changing” integration ends with moving a Trello card, I’m invoicing for emotional damages.
The shiny‑connector illusion
Anthropic’s Model Context Protocol (MCP) markets a USB‑C‑style port for AI: build one endpoint and Claude can “talk” to Asana, Trello, GitHub pretty much anything that speaks the spec. Handy for micro‑actions like create card → set due date.
But real enterprise processes don’t live inside a single ticket: approvals bounce between teams, compliance steps insert delays, unexpected exceptions force rework.
A connector can trigger an API, but it can’t design orchestration, handle edge‑cases, or answer “what happens when something goes wrong?”
Where generic tools buckle
Pressure point | Why it matters the moment you leave the demo |
Privacy & PII guardrails | A stray Social‑Security number in logs is a reportable breach. |
Granular rollbacks | Bad code or data must unwind safely and incrementally, or even sometimes all at once. |
Observability | Auditors, execs and devs need a breadcrumb trail for every model decision to iterate and add compliance where needed. |
Burst scaling | Price dislocations can 20‑to‑30× traffic overnight. Hope you took out more than the 'hobby' plan with sufficient credits to handle this. |
Security posture | Does every new connector inherits your policy. |
Low‑code platforms and generic servers rarely cover this depth; they push it onto you to solve.
So nothing really changes here.......you still need to develop and I can speak from experience no code nirvana is never really absent of code or headaches.
Building domain context, one layer at a time
Our team concentrates on a single industry (bullion), which lets us layer expertise without stretching thin across every vertical:
Stage | Status | Benefit |
Shared language | Live | Schemas and validation applicable to the whole industry |
Grounded knowledge | Building | Retrieval pipelines feed models with verified industry docs, not random wiki pages. |
Reusable flows | Rolling out | Patterns that repeat become templates; only after they’re stable do we fine‑tune a model. |
The point isn’t precious‑metals trivia, the point is domain focus. Whether your world is healthcare, logistics, or finance, shortcuts only work when they’re grounded in the details of that world.
Three ways forward
DIY integrator: Master every webhook, own rate limits, patch failures.
Patchwork platform: Stitch multiple tools together, bolt on security, hope it scales.
Partner with a vertical specialist: Trade ego in for built‑in guardrails and fewer 3 a.m. alerts.
All three work, but someone must carry the long‑term maintenance bill. Don't be naive and think you can avoid a bill either in time or money.....
A five‑question sniff test for any “killer” integration
How do you redact PII at rest and in transit?
Where’s the rollback log stored, and how quickly can we replay it?
Can every model action be traced to the input that triggered it?
What happens when usage spikes 20× next month?
Who updates the schema when regulation or policy changes overnight?
If the answers drift into “roadmap”, treat the connector as a prototype. A valid demo but not a production solution.
Closing thought
Connectors automate actions; workflows (curated and iterated upon) automate outcomes.
Until your AI stack handles guardrails, exceptions, and domain nuance, moving a Trello card is housekeeping not transformation.
Build the deeper layers yourself, or team up with people who already have.
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